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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathaniel

January 29, 2026

5  out of  5
rating by Nathaniel
"Carol and Bill are wonderful and helpful with all my issues. Would recommend."
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Linda Jalowiec

December 18, 2025

5  out of  5
rating by Linda Jalowiec
"Best service and people"
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Veronica Sparkman

April 22, 2025

5  out of  5
rating by Veronica Sparkman
"This is the best insurance I have ever had. They always make me feel welcome. Highly recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Richey Woodlee

October 14, 2024

5  out of  5
rating by Richey Woodlee
"Very helpful and easy to work with."
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Gelico Mathis

September 23, 2024

5  out of  5
rating by Gelico Mathis
"Bill Zachman and his crew have been absolutely phenomenal with my insurance and my recent claim. I would like to personally thank them for everything they have done to help me. If you are in the market for an agent these are your people. Thank you again! Sincerely, Billy Foutch"
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Danny Martin

July 25, 2024

5  out of  5
rating by Danny Martin
"Iam very pleased with state farm, they are very helpful to deal with any questions or problems you might have dealing with insurance claims"
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mel H

September 13, 2023

1  out of  5
rating by mel H
"A little dissappointed. Called last week to get a quote, they stated I would recieve a quote monday and I have not heard a word back through email or returned call. Very unprofessional. Guess that says alot about the company."
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Laura Helfman

August 29, 2023

5  out of  5
rating by Laura Helfman
"Bill is (and his associate Carol) are some of the most likable and professional agents I have ever had the pleasure of working with."
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Christopher Wade

May 5, 2023

5  out of  5
rating by Christopher Wade
"Good experience."
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Pacey Ballew

April 6, 2023

1  out of  5
rating by Pacey Ballew
"THIS IS THE ABSOLUTE WORST INSURANCE COMPANY. They told me it would be 190 monthly and I switched vehicles so I had to pay 250 the next month bc I switched I was fine with that and then this month they charged me EVEN MORE. I called and asked them to explain why my 190 was increased to 270 and they had no explanation wasn’t willing to help me with anything. Bill Zechman State Farm is a bad business and they are liars don’t give them your hard earned dollars they will take advantage."
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sandra hayes

June 23, 2022

5  out of  5
rating by sandra hayes
"The best! Carol and Bill will help u anyway!"
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Steven Wright

March 12, 2022

5  out of  5
rating by Steven Wright
"Best agent in town 👌"
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Vanessa Miller

April 18, 2021

5  out of  5
rating by Vanessa Miller
"Always the best customer service"
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Becky Holland

October 15, 2020

5  out of  5
rating by Becky Holland
"Carol is Amazing, she will take care of all your insurance needs"
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John Shields

August 28, 2020

5  out of  5
rating by John Shields
"Always great service from Carol!"
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kevin hobbs

December 27, 2019

5  out of  5
rating by kevin hobbs
"Great people"
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Cory Hobbs

December 25, 2019

5  out of  5
rating by Cory Hobbs
"Great respect"
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Hoyt Northcutt

January 17, 2019

5  out of  5
rating by Hoyt Northcutt
"Personally I prefer Alstate but my daughter loves State farm"